Privacy Policy

At SMM Basic, we respect your privacy and are committed to protecting your personal data.

1. What We Collect

• Basic user details: Name, Email, WhatsApp, IP address
• Order activity and interaction logs

2. How We Use It

• To process your orders and provide support
• To improve service performance and fraud prevention

3. Data Protection

• Your data is stored securely with encryption protocols
• We do not store sensitive card or payment details

4. Cookies

• We use cookies to enhance your experience on our site

5. Third-Party Links

• We are not responsible for the privacy practices of external links used within our site

Refund & Refill Policy

Read carefully before placing an order:

1. Refunds

• Refunds in website account are only possible if the order was not delivered at all.
• No refund for partial drops or delay once order starts.
• Canceled or incorrect links are not eligible.

2. Withdrawal

• Once deposit customer not able to withdraw his money. They can only use the deposit balance for ordering services.

3. Refill

• Refill is only available on services with refill guarantee.
• Time period is mentioned on each service (e.g., 30 Days, Lifetime).
• Services marked “No Refill 🚫” are not eligible.

4. Cancelation

• Some services allow cancelation before processing.
• Once the order begins, cancelation is not possible.

5. Disputes

• You agree to contact our support first before opening any payment dispute.